Meet our team – Rachel Oliver, Key Account Manager UKWith its team presentations Cybergroup is crossing the Channel this time and presenting our UK colleagues based in Manchester. We're starting with Key Account Manager Rachel Oliver, who has since the start of the year been supporting clients with their projects and UK Managing Director Chris Ashworth.
In Rachel Oliver Team UK has acquired a new member who is not only charming but highly efficient. Since the start of the year Rachel, who is a native of Manchester, has been making a strong contribution as Key Account Manager, a contribution which is vital because in recent months Team UK has been able to acquire a number of prestigious new clients for Cybergroup. Accordingly the focus is on building up new collections and the related webshops, attending and supporting events and of course keeping an eye on the latest trends.
Our new UK colleague already has fifteen years' experience in the promotional goods industry. As this experience involved textiles and sports clothing, it is sure to be a great help to her in her daily work, adding to her expertise in customer service and creating attractive offers in the fields of promotional goods and merchandise.
Here, too, her daily work is highly varied. New customer enquiries arrive regularly, meaning that our colleague then has to find suitable products. At the same time there are events and trade fairs, for which clients require attention-getting promotional goods and a competent partner at their side. The price structure and efficient operations also play a major part, which means that a careful eye has to be kept on both these factors at all times.
It is this variety and diversity, together with the rapidly changing trends, that Rachel loves about her work. She keeps up to date with the latest developments on the market, so that she can also show her customers products they haven't seen before. When it comes to putting her ideas into practice in the best possible way she can rely on the support of a large team, in which she will always find the right contact person for the purpose of creatively fulfilling the wide and varied range of customer requirements.
Cybergroup is delighted to have such friendly, competent and enthusiastic staff among its international colleagues, all of them committed to making their contribution to the success of the company and supporting its clients.