Our new team “Digital Operations”
In the new Digital Operations Team, we are bundling our IT, web, data analysis, AI and process management capacities into one strong unit. Our aim is to offer you first-class digital solutions from a single source. From February on, we are using the well-known Freshdesk ticket system, which has already been in use at one […]
10. Cybergroup BeachCup 2024
A weekend full of sport and fun, Ketsch experienced a superlative sporting event last weekend. The 10th Cybergroup BeachCup 2024 attracted around 400 guests from all over Europe and the USA to the small community. Friday evening was already a great start to the weekend. Around 250 guests enjoyed the great weather and the great […]
A look behind the scenes
Our long-standing partner EMO Trans, with whom we handle all air freight transactions, invited two cW employees to visit Lufthansa Cargo at Frankfurt Airport. As an aeroplane enthusiast, Florian Stindl naturally couldn’t say no. Here is his extremely interesting report: My colleague Wayne Schmitt and I were delighted with the organisation, support and the exciting […]
German Customer Award for excellent customer satisfaction
At cyber-Wear, the customer comes first! We have even won the German Customer Award, which is given to companies with the highest level of customer orientation. With yet another award, cyber-Wear can join the ranks of the big and innovative names in German business when it comes to customer satisfaction. By winning the German Customer […]
Customer Service in Focus
Since the beginning of the year, we at cyber-Wear have established a Service Center Team to enhance our customer satisfaction. Melita Trifan and Alexandra Szollar are now the first points of contact on our various hotlines and for all service-related matters. Customer satisfaction is our top priority. We fulfill our customers’ wishes around the clock. […]
Further innovation speeds up the packaging process
Our state-of-the-art Sparck CVP Impack packaging machine now also enables the direct addition of DHL shipping labels onto parcels, which considerably speeds up the packaging process once more. Another innovation has been added to our Sparck CVP Impack machine. It is now possible to add DHL shipping labels directly onto parcels. This technical enhancement promises […]
Internal networks strengthen internal processes
Marc Mombauer supports cyber-Wear during the next four months. In addition to projects such as the rollout of supplier management tool with focus on product compliance and the implementation of the bluesign standard into the cW supply chain, he is looking forward to working with our cyber team. Marc Mombauer takes a look behind the […]
Celebrating 10 years of Cybergroup BeachCup
There are exactly three months to go until we celebrate our anniversary at BeachCup. We’re really looking forward to enjoying some wonderful summer days with lots of sunshine, an extra dose of fun and lots of hot matches in the sand. It’s incredible – we’re organising our tenth Cybergroup BeachCup this year and we still […]
30 years of cyber-Wear
It’s been five years since we marked 25 years of cyber-Wear in style. In 2019, the two managing directors, Roman Weiss and Steven Baumgaertner, came up with something very special. They invited their team, still based in Heidelberg at the time, to an exclusive event at Heidelberg Castle to mark this special anniversary. 25 years […]
Review: Half a year as Head of Sales
Since joining cyber-Wear in Wipperfürth almost seven years ago, Christoph Luthe has had an impressive journey in key account management and strategic purchasing. After a successful period as Key Account Manager, he was promoted to Head of Sales in September last year. In April 2018, Christoph Luthe joined the cyber-Wear sales team as Key Account […]
